To make a reservation please contact us by phone or email.
To Sergio’s Customers
Your wellbeing is our utmost priority and hence we have enhanced our processes and procedures to help keep you and our staff safe at this time.
We have carried out a COVID-19 risk assesment and shared the results with the people who work here.
Risk will be controlled by effective cleaning and disinfection, together with effective handling practices and personal hygiene standards.
We operate in line with Food Standards Agency, Health & Safety Executive and government guidelines on managing the risk of COVID-19.
All staff will be required to wear face masks at all times, and gloves when required.
We have cleaning, hand-washing and hygiene procedures in place. Hand sanitiser has been placed around the restaurant for your use.
We will be seating our customers across the restaurant adhering to social distancing requirements, where possible.
All tables and chairs will be fully cleaned after use. Any menus, condiments and place settings are cleaned and sanitised ready for service.
Our a la carte menu is conveniently displayed on boards around the restaurant.
You can pay by card, including contactless; we are also still accepting payment by cash.
All customers (over the age of 16) are required to check-in. This should be done at the time of entry by using the NHS COVID-19 app to scan our QR code. For those customers who do not have the app, you will be required to provide your contact details to a member of staff. This is to ensure that everyone receives the necessary public health advice in a timely manner to help break the chains of transmission of coronavirus. We are required by current government restrictions to refuse entry to anyone who refuses to check-in.
We will do everything practical to manage transmission risk.
When visiting, please:
- Enter the restaurant to be seated if there is no one waiting before you, or queue outside on the pavement observing social distancing requirements.
- Check-in using the NHS COVID-19 app to scan our QR code dispkayed on the front window and at every table.
- Wait to be seated and ensure you wear a face covering until seated at your table.
- Only enter the toilet area if there is no one using the facilities, else please remain at your table until they become available.
We look forward to welcoming you to Sergio’s.